The world of retail banking has become increasingly competitive. There are new competitors, margin pressures, increased regulatory costs, technology advancements and a move away from transaction banking to advice and consultancy. Delivering a high level of efficiency from the front line personnel has never been more essential.

This programme address the required approach to driving higher sales. It shares best practice from leading players and focuses on the skills required in the future to deliver stellar results.

Sales success emanates from the correct fusion of focus on people, marketing and products. This programme will take attendees from understanding customer needs through to closing the sale and everything in between.

If you want to sell more then you really ought to spend time at one of these leading two or three day events