Who are today's innovators in retail banking? What can be learned from them? Brands such as Virgin Money, Metro Bank, BNP, Sberbank, Deutsche, Garanti Bank are just a few of the many banks that will be explored in details during this programme, which looks at both the physical branch world as well as the innovators in digital such as ATOM, Starling, Fidor, mBank, Air Bank and others

Areas of Focus

Other Industries
What can be learned from other industries where similar pressures are occurring? We will look at who and how.

The Banks
What are leading banks doing? What are their physical locations like, where are they located, what role do they play, what services do they offer and how are they integrated within the multichannel environment? We will answer these questions and more.