Asia

We have worked on programmes with a number of Asian banks.

Bank of China Hong Kong

Bank of China Hong Kong: We ran an Advanced Personal Banking Workshop to help the bank adapt its culture to compete in an ever more complex South Asian marketplace

Golomt Bank

Golomt Bank: We worked with the marketing and product teams to deliver improved internal processes, and give an insight into leading global banks and retail banking trends.

BRI Bank Indonesia

BRI Bank Indonesia: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

CIMB Malaysia

CIMB Malaysia: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

Maybank Malaysia

Maybank Malaysia: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

Ocean Bank

Ocean Bank: An extensive programme focused on branch re-design, process changes and cross bank culture change.

Alliance Bank Malaysia

Alliance Bank Malaysia: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

UOB

UOB: An in-depth programme for the top 50 managers, focused on distribution challenges and market differentiation.

Bangkok Bank Thailand

Bangkok Bank Thailand: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

Bank of China

Bank of China: Unfortunately we are unable to share details of our work with the Bank of China due to non-disclosure agreements.

Shinhan

Shinhan: We created an innovative programme aimed at training and developing new managers.

Krungsi Bank Thailand

Krungsi Bank Thailand: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

GSB Bank Thailand

GSB Bank Thailand: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

Siam Commercial Bank Thailand

Siam Commercial Bank Thailand: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

KTB Bank Thailand

KTB Bank Thailand: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

Kasikorn Bank Thailand

Kasikorn Bank Thailand: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

Maybank Singapore

Maybank Singapore: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

DBS Bank Singapore

DBS Bank Singapore: We undertook an exclusive briefing for the senior team on customer experience trends and insights.

Standard Chartered Singapore

Standard Chartered Singapore: We undertook an exclusive briefing for the senior team on customer experience trends and insights.